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• Processing Time: 3-7 business days
• Shipping Time: 7-12 business days

Shipping Methods

After production (3-7 days), you will receive a shipping confirmation email containing important details: tracking link, order number, order date, and shipping information. Please check your inbox or spam folder carefully.

Our products are made to order

Please note that all our products are custom-made specifically for you. Once you place an order, our production process begins, and we create your item according to your specifications. As a result, there is a production time associated with each order.

Delivery Time = Processing Time + Shipping Time

For example, if you order an item, it will require 3-5 business days of processing/production time and 7-12 business days of shipping time (Standard Shipping). Therefore, you can expect to receive it within 10-17 business days. * Please note that transit times do not include weekends and holidays.

Delivery Time Exceeded

If your order is delayed, please contact us via email at mailto:[email protected], and we will promptly investigate the situation with the transportation company. We appreciate your understanding and support.

Order Cancellations

If you wish to cancel your order, please contact us as soon as possible after your purchase. If your payment has been processed but the parcel has not been shipped, we can cancel your order and provide a full refund. However, once the parcel has been shipped, orders cannot be canceled.

About Tax

In rare cases, your government may charge customs fees for your order. These fees are not imposed by our site, and you will be responsible for any charges incurred. We apologize for any inconvenience caused, but we have no control over the customs authorities in your country or elsewhere. For more information about customs fees, duties, and taxes, please contact your local customs office.

If you have any further questions or issues, please do not hesitate to contact us

Phone: +44 (747) 821 4178

Email: [email protected]